Install on iPhone
Add the profile with a QR code or manual SM-DP+ details.
Read guide →HELP CENTER
Get connected.
Short, practical guides. If something is order-specific, open a ticket from your private order page.
Install on Android
Find the SIM manager and add a downloaded SIM.
Read guide →When validity starts
Most plans begin on their first supported network connection.
Read guide →No data after arrival
Enable the eSIM line, data roaming, and the supplied APN.
Read guide →Usage and top-ups
Open the private order page to refresh usage and buy eligible top-ups.
Read guide →Refunds
Understand automatic refunds for confirmed non-issuance and manual review.
Read guide →Have an order problem?
Order-aware support includes a safe diagnostic snapshot without exposing your activation code.